The problem that Joe (the writer of the e-mail) had was with 2009 UD Goodwin Champions. Here is his dilemma:
"Bought a box from said store and over half the cards were cut having no border on the top. Saw Dave and he sent the whole load back to UD. Did anyone find any like this? Also have you found any card fronts different.In the box was Evelyn Ng auto card plus her regular card and the mini. On the front of the mini was a club royal flush. On all the other cards that had both the regular and mini were the same. Has anyone found any different ones?"
Personally I have not encountered any problems with the borders either in the hobby box I opened or in any retail.
Have any of you had this problem, or seen a store that did? Please help us to solve this Scooby mystery, and maybe, just maybe there is a Scooby Snack in it for the person who uncovers "old man Withers" aka the underlying story here.